Terms and Conditions
Welcome to our online platform. These Terms and Conditions govern your use of our website and services. By accessing or using our premium jewelry services, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.
1. Exclusivity and Service Scope
Our platform offers bespoke and custom-made fine jewelry, personalized consultations, and access to unique, handcrafted pieces utilizing high-quality materials such as gold, platinum, and rare gemstones. All services are subject to availability and our professional discretion.
2. Intellectual Property Rights
All content on this website, including but not limited to designs, text, graphics, logos, images, and software, is the exclusive property of our establishment and protected by international copyright and intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
3. Bespoke Orders and Consultations
- Consultation Process: Personalized consultations are arranged to understand client preferences and design specifications. All information shared during consultations will be treated with the utmost confidentiality.
- Design Approval: For custom pieces, a design rendering or detailed sketch will be provided for client approval. Production commences only after explicit written approval.
- Materials and Craftsmanship: We are committed to using only high-quality, ethically sourced materials. Each piece is handcrafted with meticulous attention to detail and precision.
4. Pricing and Payment
- Quotation: Prices for bespoke jewelry are provided after the design and material specifications are finalized. All quotations are valid for a specified period.
- Payment Terms: A deposit is typically required to commence work on custom orders, with the balance due upon completion and before delivery. Specific payment terms will be outlined in your proposal.
- Currency: All prices are quoted in Indian Rupees (INR) unless otherwise specified for international clients, in which case the prevailing exchange rate will apply.
5. Returns and Replacements
Due to the bespoke and custom nature of our jewelry, all sales are considered final once the design is approved and production has commenced. Replacements or adjustments are considered only in cases of manufacturing defects, and must be reported within a specified period of receipt. Consultations regarding any concerns are welcome.
6. Limitation of Liability
While we strive for perfection and the highest quality, our establishment will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services or products. Our liability is limited to the value of the specific item purchased.
7. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts in India.
8. Amendments to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our site and services after any such changes constitutes your acceptance of the new Terms. We encourage you to review this page periodically for updates.
9. Contact Information
For any inquiries regarding these Terms and Conditions, or to discuss our bespoke jewelry services, please contact us at our physical address:
123 Prestige Towers,
Maharani Bagh,
New Delhi, 110065,
India.