Privacy Policy
At our esteemed jewelry atelier, we deeply value the trust you place in us when you choose our bespoke services and exquisite handcrafted pieces. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in connection with your use of our online platform and personalized consultation services. We are dedicated to ensuring your privacy and protecting your data with the utmost care and sophistication, reflecting the quality we uphold in every piece of jewelry we create.
Information We Collect
We collect information that helps us provide you with the most personalized and exquisite experience. This may include:
- Personal Identification Information: Such as your name, postal address, email address, and telephone number when you make an inquiry, schedule a consultation, or make a purchase.
- Consultation Details: Information about your preferences, design inspirations, desired materials (e.g., specific gold karats, platinum, rare gemstones), and occasion details shared during bespoke consultations.
- Transaction Information: Details regarding purchases made through our platform, including order numbers and product specifics. Please note, we do not directly store payment card details; these are processed securely by trusted third-party payment gateways.
- Website Usage Data: Non-personally identifiable information collected automatically as you navigate our online platform, such as IP addresses, browser types, referral pages, and viewing patterns. This helps us enhance your browsing experience.
How We Use Your Information
Your information is utilized exclusively to provide you with unparalleled service and to enhance your experience with our distinguished jewelry house:
- To facilitate bespoke consultations and respond to your inquiries regarding our custom services.
- To process your orders and ensure the timely delivery of your handcrafted jewelry.
- To personalize your experience on our online platform, offering recommendations tailored to your discerned taste.
- To improve our website's functionality and the quality of our services.
- To comply with legal obligations and protect against fraud.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for their marketing purposes. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or serving our clients, provided that those parties agree to keep this information confidential and comply with data protection regulations. These include:
- Service providers for payment processing, shipping, and website hosting.
- Legal and regulatory authorities if required by law or to protect our rights, property, or safety.
Data Security
The security of your personal data is paramount. We implement a variety of sophisticated security measures to maintain the safety of your information when you place an order or access your personal details. This includes the use of secure servers and encryption technology to protect sensitive information transmitted online.
Your Rights
In accordance with applicable data protection laws, particularly those effective in India, you possess certain rights regarding your personal information, including:
- Right to Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or incomplete data we hold about you.
- Right to Erasure: You may request the deletion of your personal data under certain conditions.
- Right to Object: You have the right to object to our processing of your personal data in certain circumstances.
To exercise any of these rights, please contact us using the physical address provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contacting Us
For any questions or concerns regarding this Privacy Policy or your personal information, please reach out to us at our atelier:
[Your Company Name]
[Your Full Address in India]
By engaging with our services and visiting our online platform, you signify your acceptance of this Privacy Policy.